Remote IT Staff Augmentation & After-Hours Support

Extend your IT capabilities around the clock—through fully remote or hybrid support models.

Round-the-Clock Remote & Hybrid IT Support

Ekkum Inc. offers scalable staff augmentation services designed to support your business 24/7. Whether you need fully remote, offsite assistance or a hybrid model combining remote and occasional onsite engagement—we provide the flexibility and reliability you need.

- Infrastructure and Server Support (Linux, Windows)
- Public Cloud Administration (AWS, Azure, GCP)
- Software Development & Application Maintenance
- After-Hours Monitoring of IT Systems & Security Tools
- Hybrid support options with periodic onsite collaboration

Our remote or hybrid teams integrate seamlessly with your operations, tools, and SLAs—delivering results without overhead.

Why Choose Ekkum Inc. for Remote IT Services?

Certified IT Professionals: Skilled across infrastructure, DevOps, cloud, and security
Remote & Hybrid Models: Choose offsite-only or blended onsite engagement based on your business need
24x7 Operational Support: Coverage available during nights, weekends, and holidays
Flexible Engagement: Retainer-based, project-specific, or surge support

After-Hours Monitoring & Response

Our trained after-hours team proactively monitors and manages your infrastructure and cybersecurity alerts:

Real-time monitoring of servers, cloud, and network health
Security event monitoring and triage via SIEM and EDR platforms
Runbook-based escalation and resolution
Collaboration with your on-call or escalation teams

We ensure critical issues are handled promptly—even while your local team is offline.

Who Can Benefit?

Organizations needing off-hours or full 24/7 IT support
MSPs requiring scalable backend technical resources
DevOps teams managing deployments during overnight windows
Enterprises seeking hybrid or offsite staffing models for cost efficiency and flexibility

Get Started with Ekkum

Whether you need a fully remote team or a hybrid support model with scheduled onsite interaction, Ekkum delivers dependable, certified support professionals that extend your IT capacity and availability.